My access badge isn't working / Can you fix my access badge?
There are four reasons why your card may not be working:
1) The card isn't being held close enough to the card reader.
2) It's an old card that has been deactivated because it was reported as lost or stolen.
3) The card is simply old and worn out so it has stopped working.
4) The actual door has a fault.
If it is options 2, 3, or 4 please submit a ticket to have the issue resolved.